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Warranty Policy
WARRANTY CONDITIONS
(Please read carefully the user manual and warranty conditions)
1. Warranty policy::
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Kim Sa company complies with the terms and conditions warranty of the manufacturers such as: Juniper, Fortinet, Ubiquiti, Cisco, Motorola, Zebra, HP, Western, Dell, Lenovo, IBM, Delta, Samsung, Toshiba, Peplink, Axis, Honeywell, Epson, Qnap, Seagate, APC, Synology, Thecus, CyberPower,...
2. Warranty case:
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Warranty must be in full stamp status, not torn, erased, or smudged...
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The warranty card attached to each product and the time limit inscribed on the warranty card must remain valid
3. Cases not covered by the warranty:
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The product is burnt or damaged due to mechanical action, deformation, fall, breakage, impact, scratch, damage due to humidity, rust, animal intrusion, natural disasters, fire, Use the wrong voltage regulation
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Software errors (data, documents, texts and software provided free of charge, stored with the product)
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Customer automatically disassembles, repairs by individuals or technicians who are not employees of the Warranty Center
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The cases of stamps / warranty labels on products and components are not intact or modified...
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Warranty card is lost, modified, inaccurate or inaccurate
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Gifts and accessories used in the process of using ink ribbons, drums, ink cartridges, printheads
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Barcode number, serial number on the product is unknown or incorrect with archive data at Kim Sa company
4. Working time:
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8:00AM - 12:00PM
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13:30PM - 17:30PM
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All weekdays except Saturday, Sunday and public holidays
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If you have any questions, please contact the Warranty Center directly
Thanks for the cooperation and favor of our customers
Partner
Strategic Partners of Kim Sa company
Copyright © 2009 Belong to KIM SA TECHNOLOGY DEVELOPMENT JOINT STOCK COMPANY
CUSTOMER SUPPORT«
- MINH TRI (MR.) - KIMSA KD1
Mobile/ Zalo: 0979 60 6000
Email: kimsa.kd1@kimsa.com.vn
- THU VAN (MS.) - KIMSA KD2
Mobile/ Zalo: 0979 60 8000
Email: kimsa.kd2@kimsa.com.vn
- NGOC BICH (MS.) - KIMSA KD3
Mobile/ Zalo: 0983 969 953
Email: kimsa.kd3@kimsa.com.vn
- MINH NGOC (MS.) - SALES ADMIN
Mobile/ Zalo: 0968 226 780
Email: kimsa.ad1@kimsa.com.vn
- HOANG HIEP (MR.) - TECHNICAL
Mobile/ Zalo: 0979 606 533
Email: kimsa.sp1@kimsa.com.vn